Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. We will ship out your order at the same day or next working day.
HK order processed here will take 1-2 business days to arrive.
Overseas deliveries can take anywhere from 5-10 days.
Delivery details will be provided in your confirmation email.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

PitchUP offers a 30 days return policy on all and new unopened equipment, starting from the ship date to the customer. Anything beyond 30 days will not be eligible for return. If the product received has been opened, used or damaged, no return options will be offered. If the item in brand new condition but requires to be repackaged a 15% restocking fee will be applied. The shipping cost for any unwanted product will not be refunded. We recommended to choose a method with tracking.